Subject: Temporary Closure Notice – Order Updates During Our Autumn Break
Dear Valued Customers,
We hope this message finds you well and enjoying your Autumn so far. We are writing to inform you about an upcoming change at our store.
As the UK’s only changeable letter store, we take pride in providing you with top-quality products and excellent customer service. However, we believe in the importance of taking some time to rest and recharge to continue serving you with the utmost dedication.
Therefore, we will be temporarily closing our store for one week during the Autumn. Our team will be on a well-deserved holiday from
23rd October to the 30th October
During this period, we won’t be processing new orders.
Here’s how this will affect you:
- Existing Orders: If you have already placed an order with us before our holiday closure, rest assured that we are working diligently to fulfill it before we leave. You can expect your order to be dispatched soon, and you’ll receive tracking information as usual.
- New Orders: Unfortunately, we won’t be able to process new orders during our week-long break. However, we understand that your need for changeable letter products may be time-sensitive. To accommodate your requirements, we encourage you to place your order before Friday 20th October, so we can process it before our temporary closure.
- Orders that are received during this time will be processed on our return and shipped on a 24 hour service
- Customer Support: While we’re away, our customer support team will not be available. However, you can still reach out to us at firstname.lastname@example.org and we’ll respond promptly once we return.
Our commitment to providing you with exceptional products and services remains unwavering, and we sincerely apologise for any inconvenience this temporary closure may cause. We believe that this short break will enable us to come back refreshed and better equipped to serve you.
Thank you for your understanding and continued support. We value your business and look forward to assisting you again when we resume operations on:
If you have any urgent concerns or questions, please don’t hesitate to contact us before 20th October
Wishing you a fantastic Autumn!
The Team | readerboards |